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Terms & Conditions

We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@2feet1.com.

Buying from Us:
Buying from us could not be easier. Browse our Store, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

Refunds & Returns:
You may return any item that is faulty, incorrectly despatched or that you are not completely satisfied with, to us within 28 days for a full refund or exchange, providing the item is returned in its original condition, unused, in original packaging & with all original labels attached.

No refund can be given if goods are returned more than 28 days from the date of invoice. We regret that we cannot refund postage costs on items incorrectly purchased from us. Postage costs will only be refunded if the item is faulty or was incorrectly despatched by us. In this case, contact us first for return instructions. This does not affect your statutory rights.

If you are returning items, please contact us for a Returns Code. Please also obtain a proof of posting from your chosen delivery company.

All Returns to:
2feet1
The Bakehouse
Rear of 17 Hartfield Road
Forest Row
East Sussex
RH18 5DN

You, as our customer, are very important to us so, if you experience any problems with returning goods subject to the above conditions, please contact us first at:

Email: service@2feet1.com
Tel:     +44 (0) 1342 824578

Alternatively, you may write to us at:

Customer Service
2feet1
The Bakehouse
Rear of 17 Hartfield Road
Forest Row
East Sussex
RH18 5DN

Descriptions:
We have tried our best to describe & depict all items as accurately as possible but occasionally slight variations may occur.  Please note that all sizes are approximate as sizes can vary between manufacturers.


VAT:
All items include VAT @ 20% where applicable.

Liability:
2feet1’s total liability for any claim shall not exceed the price of the goods supplied by 2feet1 to the customer. 2feet1 shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way. 2feet1 reserves the right to amend any portion of the information on this site from time to time as it deems necessary. This does not affect your statutory rights.

2feet1 is a trading name of 2feet1 Limited. Registered in England & Wales. Company No: 5390849. Registered office: 3 Blacklands  Crescent, Forest Row, East Sussex, RH18 5NN.